The Mississippi Department of Corrections previous inmate telephone service provider, AT&T’s National Public Markets Division, was acquired by Global Tel* Link on June 2, 2006. As a result, telephone services offered to inmates housed in a state operated facility will now be provided by Global Tel* Link.
If you are experiencing problems relating to an inmate/customer telephone please contact Global Tel Link’s customer service center at 1-877-650-4249 for account information or billing inquiries. An automated system for our Advancepay prepaid service is available 24 hours a day, to create an account, make a credit card payment and check an account balance at 1-800-483-8314. Business hours are Monday thru Friday 6:00 am to 10:00 pm and Saturday 8:00 am to 5:00 pm Central Standard Time.
For additional concerns relating to inmate telephones, please contact the appropriate respective MDOC facility:
- For central Mississippi contact the MDOC/CMCF inmate telephone administrator at (601) 932-2880 extension 6729
- For south Mississippi contact the MDOC/SMCI inmate telephone administrator at (601) 394-5600 extension 1018
- For north Mississippi contact the MDOC/MSP inmate telephone administrator at (662) 745-6611 extension 4160