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Inmates are encouraged to communicate with staff and attempt resolution of complaints prior to initiating any formal action. When a resolution cannot be reached informally, the inmate may elect to utilize the Administrative Remedy Program in an effort to obtain resolution of the compliant.

The Administrative Remedy Program is a formal, written grievance procedure in which a complaint is investigated, reviewed, and signed by agency administrators. This program is offered to all inmates and there is at least one level of appeal included.